Monitoring
We are still monitoring the queue in eRad's Mirth closely. Users may still experience a delay at this time. Thank you for your patience while we continue to work with eRad to resolve this as quickly as possible.
Identified
The queue in eRad's Mirth is slowly resolving. Users may still experience a delay at this time. Thank you for your patience while we continue to work with eRad to resolve this as quickly as possible.
Investigating
We are currently experiencing delays to inbound HL7 in PACs. We are actively working to resolve this issue.
What Do You Need To Do?: Imagen and eRAD engineers are actively working on the issue and we will keep you updated as we receive information.
Information & Support: Please contact support with any questions or concerns by replying to this email or emailing help@imagen.ai.
We apologize for any inconveniences this may cause and are working to resolve the issue as quickly as possible.
A notification will be sent letting you know when the system is back to normal and available.
Investigating
We are currently experiencing delays to inbound HL7 in PACs. We are actively working to resolve this issue.
What Do You Need To Do?: Imagen and eRAD engineers are actively working on the issue and we will keep you updated as we receive information.
Information & Support: Please contact support with any questions or concerns by replying to this email or emailing help@imagen.ai.
We apologize for any inconveniences this may cause and are working to resolve the issue as quickly as possible.
A notification will be sent letting you know when the system is back to normal and available.
